Windows – Unable to connect to Internet

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Check if other devices (phone, tablet) can access the internet.
Restart your computer.
Click on the Wi-Fi icon > Disconnect and reconnect to the network.
Forget the network:
- Go to Settings > Network & Internet > Wi-Fi > Manage known networks.
- Select your network > Forget, then reconnect.

A screenshot of a computerAI-generated content may be incorrect.

Run the built-in troubleshooter:
- Go to Settings > System > Other Troubleshooter > Network and Internet

A screenshot of a computerAI-generated content may be incorrect.

Try switching to a different network (e.g., mobile hotspot) and test the behaviour, if issue persists then please contact IT helpdesk.